Terms of Use

Warning: nurtureme is a service for professional use reserved for industry members who wish to receive updates and information in the areas of Multichannel Marketing and similar. The nurtureme service is not intended for consumers.


These conditions are legally binding and apply to visitors of the Site https://nurtureme.diennea.com/ (“Site”) and to users who request the nurtureme newsletter (“Newsletter”) or additional available services (the Newsletter and the other services are together referred to as “Services”). By agreeing to these conditions and/or making use of the Services, the user declares its adherence to them. If you do not wish to accept these conditions, you should not make use of the Services.

Access to and use of the Site and the Services are regulated by Terms and conditions of use (“Terms” or “Terms of Use”). Access to and use of the Site and the Services requires the reading, knowledge and acceptance of these Terms of Use.

The Services are provided directly by Diennea S.r.l., with registered office in Faenza (48018 – RA) Viale G. Marconi n.30/14, 48017, Faenza (RA), Italy, VAT Identification number 02243600398.
If you need assistance please request the same at the following e-mail address: nurturemeATdiennea.com. You will find information about the Newsletter and requested Services, tips and other general information.

For information relating to the processing of personal data by Diennea and to exercise your privacy rights, please read the Privacy Policy of the Site or write to: privacyATdiennea.com.

Diennea may amend or simply update these Terms of Use in full or in part. Changes and updates to the Terms will be notified to users on the Home page of the Site as soon as they are adopted and will be binding once published on this section of the Site. Notifications may by communicated to you also by e-mail to the address provided where you receive the Newsletter.

By accessing this website and by using the Service, the “user” or “you” declares and guarantees to have read, understood and accepted that you: (1) are bound by the following Terms establishing the conditions of use of the Newsletter and the Services; (2) have the ability and capacity to comply with these Terms; and (3) agree to comply with all applicable laws and regulations regarding access to and use of the Site.


Art. 1 – Access to the Site and use of the Services

The user can access the Services directly from the Site; if it is necessary to complete a registration in which information and personal data are requested, such data will be processed according to the provisions laid out in the Privacy Policy.

The Newsletter and the other Services are free of charge.

It is not possible to access or use the Services for any unlawful or unauthorized purpose. International users agree to comply with all local laws regarding privacy and the protection of personal data, online conduct and the legality of content.

It is not permitted to modify, adapt, or illegally enter the Site or to modify another website or platform, giving the false appearance that the website or platform is associated with Diennea’s Site and platforms.

It is forbidden to transmit any worms or viruses or any codes destructive in nature.
The violation of laws of your own legal system is forbidden (including, without limitation, but not limited to, copyright laws).


Art. 2 – Registration

In order to use some of our Services, you may be required to register by filling out a form with your personal information (for example, to receive the Newsletter).
In order to register or request Services, you must complete the appropriate procedure providing us with current, complete and accurate information as requested in the online registration form.

It is your responsibility to keep your registration information up to date, accurate and complete and you are responsible for damage caused by any non-compliance with these obligations.

If you want to update the “Topics of interest” of the Newsletter you can do so by using the “Preferences” link found in the footer of each message, or by using other features that Diennea may make available.

You can update your personal data by writing a message to: privacyATdiennea.com.

In case of violation of these Terms of Use, we may, at our sole discretion, take any actions we deem to be appropriate, suspend or terminate the Newsletter and/or the other Services provided.


Art. 3 – Property, proprietary information and intellectual property

a) Intellectual Property of Diennea

Except for user-provided content, or that which is linked to or from an external source, all information and materials that appear as part of the Site (including text, graphics, images, illustrations, designs, icons, photographs, video clips, audio clips, interfaces, software, logos, titles and names (collectively “Intellectual Property”) are the property of Diennea and are governed by these Terms.
The Site in its entirety and all intellectual property are protected by the copyright, brand and trademark law in force in Italy, as well as by EU law, treaties and international conventions, and the laws of other countries when applicable.
You may not use, reproduce, copy, modify, publish, transmit, distribute, perform, display, download, license, enter into a database, create derivative works, reverse engineer, transfer or sell anything that is the subject of intellectual property of Diennea or third parties, information, software or products obtained from or through this website and/or the Services, in whole or in part.

Content specifically indicated as being of third parties or not associated with Diennea are the exclusive property of the respective owners and must be used in compliance with the applicable Italian and European intellectual and industrial laws.

b) Related Content

Third-party content that you link or report when you post content belong to the same third party.
Diennea respects the intellectual property rights of third parties. In submitting any material or photographs through the Site, you (1) grant permission to publish the same on the Site, and (2) you are representing yourself as the rightful owner of the submitted material and that no other person or legal entity may claim the rights to such material.
Diennea reserves the right to remove access to material that is the result of violations.


Art. 4. – Limitations of use

A non-exclusive license to display content on the Site is considered granted, but only during access to the Site itself. Electronic reproduction, adaptation, distribution, rendering or display are prohibited. Commercial use of any content for profit is strictly prohibited. The use of any of our trademarks as metatags on other web sites is strictly prohibited.
It is forbidden to use any automatic or manual practice, device, process, software, program, algorithm or methodology, or routine, including, without limitation, but not limited to, “robots”, “spiders”, or other similar processes or functionalities for interfering or attempting to interfere with, or to impose an unreasonable burden on the operation of the Site and the Services.
Permission to use the Service is automatically revoked in case of violation of any of the terms and conditions included in these Terms.
You are only authorized to visit, view and retain a copy of pages of the Site and of the Newsletter for your personal use and you agree to not duplicate, download, publish, modify or otherwise distribute the material on the site for any commercial purpose or for any purpose other than the one described in these Terms. You also agree not to use deep-linking to the sites for any purpose, unless specifically authorized by Diennea.


Art. 5 – Unauthorized use of the Service

You may not use the Services, including the Newsletter, for any purpose that is unlawful, obscene, abusive, harassing, improper or questionable, to sell or offer to sell goods or services, to make or forward surveys, contests or chain letters, or for any purpose that is prohibited by the terms and conditions included in these Terms and applicable laws.
You agree to not post or store any software, information, data, databases, music, audio files, video or audio-video files, photographs, images, documents, text or digital files or other material on our Site that violates intellectual property rights (including copyrights, trademarks, trade secrets, patents, publicity rights, or, as protectable, confidential ideas. The illegal or unauthorized use of the Services will be investigated and will be subject to any legal action that is deemed appropriate, including civil proceedings.


Art. 6 – Publication of content or linking of sources

Diennea reserves the right to refuse to post or to remove any user content or linked sources if they contain or have any of the following unacceptable content:
- Offensive, harmful and/or abusive language including, without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech);
- References to illegal and/or unlawful activities, intentional imposition of surcharges, misleading advertising or violations of the right to health (e.g., food poisoning, foreign objects in food, etc.);
- Messages commenting on other users;
- Content that includes personal attacks or that describes physical confrontations and/or sexual harassment;
- Content that is considered to be for advertising purposes or commercial in nature, or that is inappropriate based on the subject to which it refers;
- Language that violates the rules of good taste or the standards of the sites, as determined by Diennea at its sole discretion;
- Content that Diennea considers to be illegal or in violation of any law or community, state or local guidelines, or the rights of any other person or entity;
- Language intended to imitate other users (including the names of other individuals) or usernames or signatures that are inappropriate or offensive;
- Content that is encrypted or that contains viruses, Trojans, worms, time bombs, robots or other computer programming routines intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data or personal information.


Art. 7 – Reporting

If you see objectionable content or you have questions about the Services and/or these Terms, please contact Diennea at: nurturemeATdiennea.com

Offline behaviour

Although Diennea cannot control the behaviour of its users outside of the Site, it is a violation of these Terms to use any information obtained from our Services in order to harass, abuse, or harm another person, or in order to contact, advertise, prime or sell to any user without their explicit consent, or to affect the rights of others and to infringe the provisions of the laws and regulations.


Art. 8 – Limitations of Liability

Diennea is not in any way responsible for the correctness of the information provided by the users of the Site. The use of the Site and the Services is at the risk of the user.
The Services are provided without any warranty, express or implied.
Diennea is not liable for any damage, loss of business profits that are not a result of Diennea itself or direct and/or indirect damages suffered by the user or any third party in connection with use of the Site, the Newsletter and the Services, or the information contained therein, including, without limitation not limited to, economic losses, loss or corruption of data, loss of benefits or interests.
The responsibility of Diennea for losses and/or damage suffered by the user as a result of the content of the Site or otherwise relating to the Services will be limited to the elimination of the content or materials that have caused the same in a reasonable timeframe.
The possibility for hackers to enter the Site and to change the content and integrate material harmful on the same, such as viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other type of software that may damage the computer equipment or property of others is present. In this case, Diennea will in no way be held responsible for the damage, loss or changes generated by such perpetrators. If circumstances permit, Diennea will warn users of the interruption of the normal operation of the Site and its Services. Diennea will not respond in any way if a user attempts to connect to the Site using a computer or outdated programs other than those normally used for an Internet connection. Diennea is not responsible in any way for damages or losses of any kind caused by the lack of continuity, availability, reliability, or usability of Site/Newsletter/Services and, in particular, by way of example only, for access errors. Diennea is not responsible for the speed and reliability of your Internet access or any type of communication network. Diennea will not be held liable for losses or any other circumstances arising from the removal, theft or use of any user identification (username and password) to the Site and access to the program and the database contained in the reserved area of the Site, if provided. It will be your responsibility to keep identification data concerning the Site and access to the reserved area private, if provided.


Art. 9 – Indemnity and Redress

You agree to indemnify, defend and hold harmless, Diennea, its agents, employees, directors and employees from and against any claims, actions, demands, liabilities, costs and expenses, including, without limitation, but not limited to, reasonable attorney fees, arising from the breach of any provision of these Terms or any warranty provided herein, or otherwise arising in any way from the use of Site and/or Newsletter and/or the Services or by infringements of the rights of third parties and laws. Diennea reserves the right to take sole control of the defensive activities for any action aimed at obtaining compensation from the user, and should this occur, the user will be required to cooperate fully with Diennea in carrying out any possible defensive activity.


Art. 10 – Modifications to these Terms of Use

Diennea reserves the right, at its sole discretion, to modify, suspend or terminate these Terms, the Services, the Newsletter and the Site and/or any part of them, at any time for any reason, with reasonable notice. Please check these Terms periodically for changes. Continued use of the Site constitutes your acceptance of the Terms and binds you to the relative changes in a complete and absolute manner. If at any time you do not wish to accept these changes you should immediately stop using the Services.


Art. 11 – Modification/cancellation

In the event that access to the Services is terminated, the user will still be bound by the obligations under these Terms and any additional conditions, including guarantees issued by the user and by the exclusions and limitations of liability. Diennea is also not liable with respect to the user or any third party for the termination of access. The user may withdraw the Newsletter at any time by cancelling their subscription using the “Unsubscribe” link presented in each message, except still being bound as specified above in this clause.


Art. 12 – General Provisions

These Terms, the rights and obligations of users and of Diennea, and all actions under these Terms shall be governed by Italian law. All disputes arising between the user and Diennea are devolved to the exclusive jurisdiction of the Court of Bologna, unless otherwise provided for by law in favour of the user.
The use of our Services is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this clause. In the event of any direct legal action to assert or interpret the terms of these Terms, the prevailing party is entitled to obtain the incurred legal fees from the losing party.
No joint venture, partnership, employment, or agency relationship exists between us and the user or as a result of these Terms or your use of our Services.
In the event of invalidity or unenforceability of any provision of these Terms, including, but without limitation, the warranty exclusions and liability limitations set forth above, the remaining provisions shall remain fully in force and in effect and the invalid and/or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the spirit of the original provision.
The execution of these Terms on our part is subject to the laws and procedures currently in place and nothing that is contained in these Terms can waive our right to conform to the demands or requirements resulting from the application of such laws.


Diennea SRL · IT02243600398 · Viale Marconi 30/14 · 48018 Faenza (RA) · Italy · Privacy Policy · Terms of Use